PSA: Due to cov-19, shipping times will be delayed. due to this, we are offering FREE SHIPPING ON ALL ORDERS FOR A LIMITED TIME!×
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Return/ Refund Policy

What is The Freedom Bra's return/ refund policy?

We want you to love what you’ve found! If you’re not satisfied with your purchase, please return it for a prompt credit or exchange. We only accept unworn/unwashed merchandise with tags and original packaging.

Return Policy: You will receive a credit voucher via email so you can pick out a new favorite on our website, there are plenty of great bras to choose from! 

Who pays for return shipping?

If you are returning a purchase, you are responsible for the return shipping. If you would like to ship it back yourself, we recommend using an insured, traceable method and cannot be held accountable for lost packages.

In the unlikely event that we inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately so that we can promptly send you a free return shipping label to send the package back to us at no cost to you.
Your replacement items will ship free of charge.

Please allow 15 business days for your return or exchange to be processed. We will notify you via e-mail of your refund (store credit) once we have received and processed the returned item. Shipping fees on your original order are not refundable.

Exchanges work like this: You can only return items within 15 days of receiving the order. We will first process a return credit, then process a separate charge for the replacement items. This way, we can place an exchange order for you and ship the items ASAP. You will be charged for these items when they ship out. Once we receive your return items back to our warehouse we will issue store credit in the amount of your purchase. A $10 order minimum is required to redeem this voucher, not including shipping charges and tax. Please allow up to 15 business days from the date you ship the package for us to receive and process your return. Initial shipping fees and return shipping costs are not refundable. We will email you once we have processed your package as well as when your exchange ships.
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